Training
Knowledge is a potent tool in any professional’s arsenal, particularly when it comes to customer interactions.
NTI Residential Boilers Class (8am-4pm)
Travel & Accommodation for NTI Boilers Training
Joining us for hands-on training at our New Bedford, MA facility? NTI covers your hotel and transport between the hotel and the training facility, and your trainer will be in touch well ahead of time to confirm the details. Use the tabs below for travel, accommodation and helpful notes to plan your trip.
Plan Your Training Trip
Travel
- Training facility: 272 Duchaine Blvd, New Bedford, MA 02745.
- Closest airport: T.F. Green (PVD). Boston Logan is an alternative with a longer drive.
- NTI provides transport between your hotel and the training facility.
- Flying into T.F. Green and staying at the Fairfield Inn? Coordinate with your trainer; a rideshare is typically $60–$90.
Accommodation
NTI provides a hotel room for the duration of your training. Shortly after we receive your request, your trainer will reach out to confirm details and book your stay at one of two hotels:
- Hilton Garden Inn Providence Airport/Warwick, 1 Thurber St, Warwick, RI 02886. Walkable from T.F. Green; typically used for groups flying in.
- Fairfield Inn & Suites New Bedford, 185 MacArthur Dr, New Bedford, MA 02740. Typically used for groups that drive in.
Helpful Notes
- Arrival: plan to arrive the day before training starts to allow time for rest and check-in.
- Parking: on-site parking is available at the training facility and hotels.
- What to bring: photo ID, any required PPE, a notebook and chargers. Dress is business casual with practical footwear for hands-on sessions (no open-toed shoes).
- Contact: if your schedule changes or you need help, let your trainer know as soon as possible.
Meet Our Trainers
David Nicholson
David Nicholson joined NTI Boilers as a Production Supervisor, where he played a key role in ensuring high-quality products reached our customers. With a deep commitment to understanding every aspect of our business, David’s experience spans from building and testing products to roles in shipping, customer service, and warranty. He has worked closely with engineering on product development, certification, and lab testing.
Understanding that a great product is only as good as the customer support provided by a company, David transitioned to creating a world-class technical support team. He has leveraged his teaching skills to provide in-house training and, during the off-season, travel across Canada and the U.S. to support our customers.
Richard “Rick” Koester
Rick is NTI Boilers’ new National Training Manager.
Rick brings more than 25 years of experience in the HVAC industry. Born and raised in the oil heating trade, he began his career as a service technician and installer, gaining invaluable hands-on expertise with heating and cooling systems.
After nearly two decades in the field, Rick transitioned to the manufacturer representative side, supporting contractors, wholesalers, and engineers throughout the NYC Metro Area. Over the next eight years, he focused on product selection, training, and system design across a wide range of applications.
Most recently, Rick has joined NTI Boilers and the Ariston Group, where he plays a key role in specializing in our Air to Water Heat Pump products.
John Monaghan
With a career spanning over two decades in the plumbing and HVAC industry, John began his journey right out of high school at a local plumbing and heating company in PA. After completing an apprenticeship and trade school, John earned his journeyman’s license in 2004, followed by a master plumber’s license in 2006.
Transitioning into manufacturing, John joined a leading boiler manufacturer, where he excelled in technical support and R&D, ultimately becoming the Director of Training and Technical Support. John’s passion for training drives the development of innovative programs that empower both new and seasoned tradespeople to adapt to the ever-evolving industry.
Dedicated to fostering the education and success of future tradesmen and tradeswomen, Johnis committed to contributing to the growth of the next generation in the field.
Register For Our In-Person Training
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