We at NTI have discovered a potential issue with the secureness of a grommet seal inside selected Tft boilers. While the likelihood of failure of this component is extremely small, the safe and efficient operation of our NTI boilers is our highest priority.
We have developed an Upgrade Kit to correct the issue, and have initiated this Recall Action to ensure that all Tft boilers will be upgraded. The Grommet Seal in question can be found inside the affected boilers (see Before picture) and the recall upgrade requires installation of a band to secure the grommet (see After picture)
Immediate Action for Homeowners or Residents
Please determine if you have one of the following NTI Trinity Tft boiler models (see table). The model number can be found on the top right hand side of the boiler.
Serial number range of affected units: 1000 to 115541
Model UPC Tft60 628233731005 Tft85 628233731036 Tft110 628233731067 Tft155 628233731098 Tft175 628233731128 Tft200 628233731159 Tft250 628233731180 Tft300 628233731210 Tft340 628233733467 Tft399 628233731241Note: The Tft154 (UPC: 628233731081) is not included in this recall!
If you do not have a functional carbon monoxide detector, immediately discontinue the use of the Tft boiler until the upgrade is complete, or obtain a carbon monoxide detector and install it per the User Information
Manual for the Tft Series boiler.
Carbon Monoxide Detector
For each floor level containing bedroom(s), a carbon monoxide detector and alarm shall be placed in the living area outside the bedrooms, as well as in the room that houses the appliance. Detectors and alarms shall comply with NFPA 720 (latest edition). Failure to comply with requirements for detectors and alarms may result in serious injury, or death.
- Immediately contact the Installer of your boiler, and schedule an “NTI Tft Grommet Seal Upgrade”. The Upgrade Kit’s instructions include a reimbursement form, whereby the Installer will be paid directly by NTI for upgrading the Tft boiler.
- If you do not have a record of your installer, immediately contact a local Plumbing & Heating Contractor and have them contact NTI at 1-800-688-2575 to obtain the Upgrade Kit. Unfortunately, due to liability issues, we are unable to send Upgrade Kits directly to homeowners; it must be installed by a qualified Heating Technician.
If you have any questions or comments, please contact NTI at 1-800-688-2575
Immediate Action for Contractors
- The Upgrade Kit (Part No. 86118) contains all the necessary material to completely and safely upgrade the Tft boiler.
- If you require any additional kits, or have any questions, please contact NTI at 1-800-688-2575.
If you are an Installer and have made NTI Tft Grommet Seal Upgrades, please submit your payment data.